Free Ebook Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
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Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
Free Ebook Leading for Growth: How Umpqua Bank Got Cool and Created a Culture of Greatness
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Review
Ray Davis addresses many of the key issues we face in continuing to drive growth at Nike—staying connected with the consumer, leading change, building the brand, and cultivating a strong corporate culture. He offers clear solutions and creative leadership approaches for all business leaders, regardless of industry." —Charlie Denson, president, Nike Brand "Leading for Growth presents an inspiring and powerful set of lessons about growing a company from a leader who has 'been there and done that.' The book is relevant to anyone in a leadership position faced with the need to change a culture and/or grow successfully—essentially, all of us." —Eric Flamholtz, president, Management Systems Consulting Corporation, and professor of management, Anderson School, UCLA
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From the Inside Flap
When Ray Davis took over the regional South Umpqua Bank (and its five branches) in 1994, many poked fun at his insistence that employees answer the phone with a cheery "World's Greatest Bank." Eleven years, $7 billion in assets, and more than 120 bank stores later, many now accept that statement without question. Other banks scoffed when Davis sent his tellers to the Ritz-Carlton to learn customer service. But with two top design awards, a name change, and a completely new definition of the banking business, Umpqua has become a growth powerhouse, increasing 30 times in size. Leading for Growth tells how any business can use the same leadership discipline and creative thinking that made Umpqua Bank get bigger, better, more agile, and more customer focused, and turned it into a relentless competitor. This important book shows how to truly lead—as opposed to manage, plan, or strategize—through extreme growth. Ray Davis's insights will help you Discover what business you are really in and create your competitive advantage Build an organization with committed employees Connect marketing strategy and execution on the ground Create learning opportunities for all managers and staff Fight the syndrome that often pulls people back into old routines Rise above the day-to-day conflicts to achieve a strategic perspective on your company and where it is going Manage mergers and acquisitions in ways that support rather than dilute your culture Leading for Growth is written for any leader who wants to create a competitive atmosphere for exceptional growth.
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Product details
Hardcover: 240 pages
Publisher: Jossey-Bass; 1 edition (March 16, 2007)
Language: English
ISBN-10: 9780787986070
ISBN-13: 978-0787986070
ASIN: 0787986070
Product Dimensions:
6.2 x 0.8 x 9.3 inches
Shipping Weight: 14.4 ounces (View shipping rates and policies)
Average Customer Review:
4.2 out of 5 stars
19 customer reviews
Amazon Best Sellers Rank:
#480,460 in Books (See Top 100 in Books)
This book was very interesting to me because it gave me insights on a business that I have seen while walking in town or riding in a car or bus. I had no idea that Umpqua Bank had this full history behind its success.
Excelente el libro!!! Súper recomendado
Great read, Raymond Davis does a great job of taking his principles from real world experiences to illustrate how to be a successful leader.
If you are managing a business or business unit and you are keen to improve your product, this book offers some great insights. It gives great tips and exercises which you may implement in your huddles and get instant temperatures checks. The recommendations are practical and sensible.
Despite being in a highly regulated industry, it's inspirational to see someone grow through innovation. A great story about success.
Inspiring, well written book.
Bought copies for management and the entire board. Great book about transformation
Fantastic book, inspirational, full of practical tips :)
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